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Have you got a grand final team

Have You Got a Grand Final Team?

We have all enjoyed over recent weeks listening to the hype and watching the grand finals.  Some of you may wonder what makes a winning

How the Employment Wheel has Turned

I noticed this little article the other day: “In Illinois, a branch of McDonald’s has begun offering a free iPhone to employees who stay for

Trainer and Assessor – Food Retail / Hospitality

CTA Training Specialists (CTA) is one of the leading Registered Training Organisations (RTOs) in the Queensland club and hospitality industry.  For over 25 years, we’ve maintained the highest possible

3 key strategies to retain your front line staff

Last weekend’s election results may have arguably presented a new dawn for our industry, with Australia’s most influential business and industry groups undoubtedly applying pressure on

Are you hitting the mark with your staff?

The hospitality and entertainment industry has seen some remarkable changes. Loyalty programs have become a huge topic as we all strive to build our business and

Fatigue Management

Coming into the busiest time of year for most clients, it’s timely to look at fatigue as a risk to your workers. Fatigue management must

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