Millennials are the most elusive generation for venues and as time goes on we will no longer be able to solely rely on the patronage

By Sam Litfin | Marketing Manager The hospitality landscape is rapidly changing as the digital environment transforms how you do business and how people can

By Samantha Litfin | Marketing Manager Just like large brands, your venue can be the subject of news stories, blog posts, social media comments, or

The cost of dissatisfied customers not returning to a business was once reported as an estimated $8 billion. The reason for that is most consumers

There’s a political stunt that you might have seen. It involves a federal politician asking the interviewer for $100. The politician then takes the $100

“What the board says, does and expects is absolutely critical in setting the tone of the organisation. This included appointing the Chief Executive Officer who

Late last year the Queensland Government released their updated 25-year plan and 50-year vision for South-east Queensland. The plan is still in the draft stages

The hospitality industry is ever-changing and to ensure you stay ahead of your competitors, the first step is to be aware of what’s happening both

Recently, in partnership with Clubs Queensland, DWS Hospitality Specialists invited approximately 40 members on a tour of Brisbane and Fortitude Valley’s hottest bars. The bar

The bar industry is diverse and competitive; to ensure your venue stands out from the crowd, create an environment that is memorable and on trend.