DWS carry out a range of venue management services for clients in the hospitality, gaming, tourism, and leisure sectors. Some of our services include:
Our venue management services include the direct management of specific functional elements of leisure businesses including gaming, marketing, and assistance with venues in receivership. We have over 20 years consulting experience relating to our management services with our consultants having managed high-profile venues. DWS can offer strong expertise on all functional aspects of hospitality businesses. Recent management services projects include:
- Interim management of a club venue in receivership with responsibility for the full operational performance of the venue to drive improved valuations.
- Management of the marketing function of a large Queensland venue including responsibility for online social media content, design and implementation of marketing plans.
- Ongoing management of the gaming function of one of the largest Queensland gaming venues including responsibility for the gaming room design and layout, capital expenditure for new gaming machines and management of the gaming loyalty and marketing initiatives.
We would welcome the opportunity to assist you with venue management projects and confidentially discuss how to improve functional performance.
Knowledge and Consulting Expertise
With our skills and capabilities in effectively managing the gaming department of the business, we apply this knowledge and consulting expertise in conjunction with our management capabilities to ensure that optimum performance is achieved. The following elements are included in our gaming management services:
- Suite of gaming consulting services incorporating gaming room design, product selection and gaming machine reporting.
- Training of gaming personnel.
- Optimisation of gaming machine performance.
We are confident of improving gaming machine performance within a short period of time through the application of our expertise in this arena. As a significant profit centre, dedicated expertise is crucial to assist the overall business.
Managing Marketing Operations
DWS has the benefit of knowledge and expertise in effectively managing the marketing department of the business. We apply our consulting experience to our management capabilities to ensure that optimum performance is achieved. The following elements are included in our marketing management services:
- Suite of marketing consulting services incorporating rebranding, loyalty programs and strategic marketing planning.
- Benchmarking of the marketing budget.
- Campaign design and execution.
- Training of junior marketing personnel.
We are confident of improving overall venue performance within a short period of time through the application of our ability in this arena. DWS have consulted major hospitality organisations and excel in managing business marketing operations.
Viability and Value Potential
DWS has established solid relationships with funding institutions and receivers in the hospitality sector and can assist in conducting a business audit to determine viability and increase value potential. Our distressed venue services include the following elements:
- Full operational review.
- Determination of target revenue, profitability valuation levels.
- Management of functional aspects of the business including marketing and gaming administration.
- Monthly performance reviews.
Following our initial operations review, we discuss viability and valuation potential with the appropriate funding institution or receiver to determine a path forward. Our credible relationships and regular undertaking of operations reviews in the hospitality sector provide us with a strong advantage in the assessment of such projects.
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