National Safe Work Month, held annually in October, aims to raise awareness about workplace safety and health. For the hospitality industry, safety is a multifaceted concern. It involves everything from preventing slips, trips, and falls to ensuring proper handling of food and managing hazardous materials and ensuring staff are not being bullied, harassed and discriminated against at work.
In 2024, National Safe Work Month highlights the importance of proactive safety measures and mental well-being, especially in industries like hospitality.
Key initiatives include:
1. Training and Education
Ensuring that staff at all levels receive comprehensive training on safety protocols, emergency procedures, and the proper use of equipment. Regular refresher courses and workshops can help reinforce these practices.
2. Risk Assessments
Conducting thorough risk assessments to identify potential hazards specific to your venue. This includes evaluating physical risks, such as kitchen safety and ergonomics, procedural risks, such as handling guest complaints and psychosocial risks such as bullying, work overload, harassment, violence and favouritism.
3. Safety Culture
Promoting a culture where safety and mental wellbeing is a shared responsibility. Encouraging open communication about safety concerns and implementing a system for reporting hazards can help in creating a safer work environment. Promoting open conversations about mental health to reduce stigma and encourage employees to seek help when needed. Creating a supportive environment where employees feel comfortable discussing their mental health can lead to better overall well-being and job satisfaction.
4. Mental Health Training
Offering training programs such as Mental Health First Aid that focus on recognizing signs of stress, burnout, and mental health issues. Equipping managers and staff with the skills to support colleagues and create a more empathetic workplace is essential.
5. Well-being Programs
Implementing well-being initiatives such as employee assistance programs (EAPs), access to counselling services, and stress management workshops. Encouraging work-life balance through flexible scheduling and adequate rest periods can also help alleviate stress.
Hospitality businesses can take a holistic approach by combining these initiatives. Regularly scheduled safety and mental health training, creating clear channels for feedback and support, and fostering a culture of care and safety can lead to a more engaged and healthier workforce.
For any further information about activities and resources for National Safe Work Month, please reach out to Michelle Bates, the DWS Work Health Safety & Compliance Advisor.
About the Author
A highly qualified advisor, Michelle brings with her 20+ years of experience in safety and compliance. With experience spanning multiple industries including hospitality, construction, mining, environmental services, large municipalities and amusement centres, Michelle brings fresh ideas and a breadth of knowledge to her role as DWS’ Work Health, Safety and Compliance Advisor.
If you have any questions about WH&S or compliance questions, please get in touch with Michelle Bates.
