Why Partner with DWS
Over 25 Years of Industry Leading Experience
DWS is a multidisciplinary consultancy that services the hospitality, gaming, accommodation, leisure and tourism sectors. Established in 1993, DWS has proven track record of over 25 years, expertise and comprehensive services
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Samantha Litfin
Group Marketing Manager | Principal Marketing Consultant Samantha Litfin is the Marketing Manager at DWS and specialises in the development and implementation of marketing plans,
DWS Hospitality Specialists
January 17, 2017
How susceptible are you to an armed hold up?
The main goal of operating a Club is to provide a hospitable gathering place where members and guests can have a good time, relax and
Michelle Pitman
December 16, 2015
Recent Licensing 'Wins'
Quite often, the licensing work we (DWS) complete for our clients includes long-term or ongoing projects that require us to work in close contact with
DWS Hospitality Specialists
July 12, 2012
What impact will the Queen's Wharf redevelopment have?
Back in May 2016, Synergies Economic Consulting released a report detailing the potential impact that the two new casinos (Queen’s Wharf in Brisbane and the
John Dickson
March 14, 2017
WHY OUR CLIENTS love us
Testimonials
‘DWS was instrumental in accessing finance and offering expert advice throughout the development process. Their contacts in the hospitality funding arena allowed us to acquire competitive finance. We would recommend the involvement of DWS with producing a high quality document and leveraging of contacts in the funding sector.’
‘DWS was responsible for managing the complete funding process and were highly successful in this regard. Without their assistance, we could not have undertaken the redevelopment in and be confident of our financial positions. We would recommend DWS without hesitation.’
‘At The Waves Sports Club, we engage in strategic planning sessions every two years and have always utilised DWS as their methodology and expertise in the hospitality sector allows them to act in more of a capacity than just a facilitation role. Their guidance with setting realistic goals has assisted us to grow into a successful business.’
‘AT Hotels wanted to assess the effectiveness of our training program and to ensure that our investment in training of personnel yielded positive results. The feedback given by DWS allowed us to specifically target areas and award personnel that were star performers. The quality feedback represented a cost-effective review system.’
‘The information and analysis provided by DWS was pivotal in guiding our capital investment program in these properties. The detail of data contained in the market share reports allowed us to closely monitor performance and identify specific returns on investment.’
‘DWS have worked with Outrigger Resorts for a number of years and during that time have been involved in a range of risk management initiatives and incidents at our properties that have contributed to an overall better and safer environment for our staff and guests.’
‘DWS adopted a highly professional approach on what was a sensitive and confidential executive search and selection process. The quality of the candidates and vetting process undertaken by DWS assisted us in compiling a high quality shortlist. We would highly recommend DWS to be involved in the executive search and selection process.’
The dedicated expertise that DWS brought over and above the completion of a feasibility document greatly informed us when undertaking our negotiations. The ability to seek verbal advice from DWS as and when required was highly beneficial when making decisions. We would have no hesitation in recommending DWS to prospective clients.’
The multi-disciplinary expertise that DWS offers is highly beneficial to a large and diversified business like the SkyCity Hotel and Casino. Having undertaken major capital expenditure at the hotel and casino, it was imperative for us set ambitious targets and put in place the appropriate infrastructure in order for them to be realised. DWS greatly assisted us in this respect.’
‘We contracted the DWS Safety and Compliance Team to facilitate staff training in Anti-Money Laundering and Counter Terrorism Financing to help further our goals for the Club. DWS were able to provide engaging, site-specific training that enhanced our proactive approach to our legal responsibilities, as well as clarifying individual duties regarding compliance. I highly recommend the service DWS provided and look forward to working with them in future.’
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