Position Status: Open
- No desk jobs here – drive engagement from the front line in this hands-on role
- Enjoy the lifestyle benefits of working in a fun, fast-paced service environment
- Join one of Queensland’s most modern award-winning entertainment venues
Your personality and flair is the key to developing professional relationships and driving a positive workplace culture
Nambour RSL Club is a family-orientated community club with an enviable growth record and exciting multi-million dollar plans for future development. With a demonstrated commitment of service to its 19,000 members and the local community, the club delivers a range of dining and entertainment options to its loyal membership base from value through to high-end with a degree of flair and originality.
The Club is seeking a qualified and enthusiastic professional to work with its experienced and energetic team as the Human Resources & Compliance Manager.
The successful applicant will assume a key role within the Executive Management Team and be responsible for maintaining and developing human resource capabilities, training and development for staff and developing a team culture by working alongside the team for accurate performance reviews. The provisional and maintenance of a highly motivated, productive and fulfilled resource of staff is the key to the success of the Club.
Working closely with the management team, you will be involved in every facet of Human Resources across the organisation including; recruitment, selection and induction, employee relations, delivering staff training, maintenance of HR files and staff development and ensuring the delivery of the club’s customer service standards in each department.
This role also encompasses the compliance management of the venue including all staff regulatory training requirements, writing and implementing policies and procedures for the betterment of the business and overseeing all workplace compliance matters. You will thrive in an environment where picking up the odd plate or giving a hand on the floor is key to mentoring and understanding your team’s performance and their challenges.
The successful candidate will ideally possess:
- Previous experience in implementing effective HR policies and procedures
- Demonstrated ability in creating and delivering staff training programs and staff meetings
- Demonstrated working knowledge of regulatory compliance matters
- The ability to drive the workplace culture and influence staff morale
- An outgoing and engaging personality that is focused on developing strong relationships with staff, management and customers
- An understanding of the latest compliance and regulatory requirements for modern business, in particular the hospitality and gaming industry
- Formal training & education in Human Resources or equivalent experience
- A background in hospitality and service based industries is an advantage but not critical
This hands-on management role would suit an organised and efficient individual with a high level of attention to detail, excellent computer skills and a professional, outgoing and proactive attitude. Previous experience of HR within the hospitality/leisure industry would be a competitive advantage.
The successful candidate will thrive in a busy, diverse environment and possess a high level of energy and enthusiasm for the hospitality & entertainment industry, as well as passion for delivering exceptional staff and customer service.
Salary will be commensurate with your skills, qualifications, experience and abilities.
