A risk-assessed management plan (RAMP) is a mandatory requirement for some liquor licensed premises. The document describes a liquor licensee’s management practices and procedures. The development of a RAMP is a strategy to encourage responsible service of alcohol practices by management, staff and patrons. The RAMP should contain a number of sections on issues such as responsible service of alcohol, eviction, security, lighting, disorderly patrons and violence. It will clarify what the rules are and what will not be tolerated, and how issues will be dealt with or resolved within your venue.
Do you have a RAMP? Is your RAMP regularly maintained and audited? DWS have a team of liquor licensing specialists that can assist you in applying for new liquor licenses, manage your liquor licence transfer, audit and prepare risk-assessed management plans, ensuring you are prepared for an inspection by the Office of Liquor and Gaming Regulation. If you do not have a RAMP in place you may place yourself in a position of potentially facing some form of punitive action.
Are the following in place within your venue?
- Do your staff have up to date RSA training?
- Are all training records kept on site and maintained?
- Is your venue safe for both staff and patrons?
- Are you prepared for a compliance inspection?
- Does your venue have harm minimisation plans for liquor promotions?
- Is your RAMP current and relevant to your venue? How is your due diligence?