News

News

Operational Focus Groups

Share Post:

Frequent scheduled operational focus groups with key personnel can help to continually evolve strategy and motivate teams to drive progress. Often, a business will need its management team to focus on a specific component; possibly gross profit levels, sales, gaming revenues, food quality, customer service standards, internal communications or internal morale.Our operational focus groups include the following elements:

  • DWS arranges key personnel of 8 to 12 people and prompt them through various aspects of the business.
  • Ascertain individual views on a particular issue.
  • Identify whether a consensus of opinion is present.
  • Facilitate a workshop that seeks to address and offer solutions.
  • Formalise recommendations on how to address and solve the particular issue.

DWS provides intensive management focus group sessions to fine-tune an organisation’s performance in all areas of business operations both as an ongoing process and also as a crisis control mechanism. Even the broadest business strategy cannot overcome all environmental obstacles unless key players within the business know how to play their role and work toward a common goal.

Related Articles

DW 2024 Industry Benchmarks

One of the most frequently used research tools in Queensland’s club industry is the DWS industry benchmarks, which have been produced for over fifteen years.

Scroll to Top