Position Status: Successfully Filled
Algester Sports Club is a thriving, established Community Club located south of the Brisbane River. Boasting excellent quality lawn bowl facilities, maintained greens, 45 EGMs in a modern gaming lounge, bar, bistro, cafe and large function room facilities, the club is now seeking an experienced Duty Manager to join the management team.
This position offers a genuine opportunity to be a part of an enthusiastic and customer focused management team, along with the objective to drive outstanding customer service to the local customer base and encourage a positive team culture.
The successful candidate will possess the following:
- A passion for delivering and driving great customer service
- Previous supervisory/management experience
- Leadership skills with a flair for managing and motivating staff
- Excellent personal presentation and grooming
- Organisational & administrative skills with excellent communication
- Strong time management, organisation and ability to self-motivate
- Ability to handle cash and provide reporting to management
- An ability to resolve conflict with customers and staff
- Current Approved Manager Licence, RMLV, RSA and RSG certificates
- Available to work flexible hours across the week including nights and weekends
- Relevant qualifications at a Certificate IV level or above would be an advantage
If you love to thrive in a busy and hands-on role and bring a fresh approach to Duty Management, you will enjoy taking responsibility for:
- Driving the delivery of excellent Customer Service to members and guests
- Management of the day to day operation of the club
- Ensuring the smooth operations of the Club on a daily basis
- Managing Frontline staff and general staff supervision in maintaining the Club’s policies, procedures and standards
- Ensure that all staff comply with the Club’s House policy, Work, Health and Safety procedures and other liquor and gaming regulations
- Assist in the management of Club functions and events
Passionate hospitality people who love developing relationships with your team and your customers are encouraged to apply for this great role with excellent opportunities!
Click here to apply now.