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Maximising Your Club’s Holiday Season: Tips for Engaging Members & Boosting Revenue
As the holiday season approaches, Clubs face one of their busiest and most crucial times of the year. While your to-do list may already be
Food Safety Week Australia 2024: “Look Before You Cook”
Food Safety Week in Australia, celebrated annually in November, is a crucial initiative aimed at raising awareness about the importance of safe food handling practices.
Advertising vs. Marketing: What’s the Difference
Are your latest promotions or membership drives not hitting the mark? Many clubs fall into the trap of confusing advertising with marketing, assuming that both
Optimising the Gaming Floor: Small Tweaks with Big Impact
Over the years, I’ve picked up a few valuable strategies to make gaming floors as comfortable and appealing as possible for patrons. Here are some
Queensland Clubs Dominate the Family Restaurant Scene
The Queensland Club industry has made a significant impact, now leading the charge in the family restaurant market across the State. High-performing Clubs are reporting
From Scrolls to Souls: Let’s Have Some Real Conversations on Social Media
In Club-land, where community and member relations are central, I think we can all agree that social media is a powerful tool for connecting with
Safety and Mental Health Month
October is Safe Work Month and Mental Health Month. This year’s theme for National Safe Work Month is safety is everybody’s business, and for Queensland’s
5 Ways You Can Improve the Gaming Floor Atmosphere
Gaming can be a key contributor to profitability for Clubs and pubs as sometimes it runs with good margins and minimal staffing levels. However, there
Racing to the Finish Line: New greyhound facility on track to be a runaway success!
Excitement is building and tails are wagging for the early-2025 grand opening of The Q a world-class greyhound racing facility in Purga, Ipswich, and the new
Is Your Rewards Program Hitting the Right Notes?
The recent launch of Opal Elite Rewards program at LIONS@Springwood and the new Nexus Digital Loyalty System at Gaythorne RSL prompted me to think that
Meet DWS’ Strategic Gaming Specialist: Justine Channing
Like many of us, Justine Channing began her career as a casual hospitality worker in the Club industry. After completing her Bachelor (Hons) in Archaeology
Fakebook – don’t take the bait from ‘phishing’ scams
With Facebook presence now playing such a crucial role for Clubs in connecting with patrons, keeping your Meta account secure is paramount. There are many
2024 National Safe Work Month
National Safe Work Month, held annually in October, aims to raise awareness about workplace safety and health. For the hospitality industry, safety is a multifaceted
AGE 2024 Wrap Up
The Australasian Gaming Expo (AGE) held in Sydney in mid-August is the main launch period for new games from all the manufacturers. It highlights the
Park Your Bets: Why Prioritising Car Parking Can Give Clubs a Unique Advantage
In my recent DWS podcast with Justine Channing, DWS’ Strategic Gaming Specialist, parking facilities was mentioned as point of difference for Clubs when compared to
