Outrigger Hotels and Resorts | DWS Risk Specialists



Outrigger Resorts

DWS was appointed as the sole provider of risk management and training services to all Queensland Outrigger properties including Outrigger Twin Towns Resort Coolangatta, Outrigger Resort Noosa and Outrigger Resort Airlie Beach. Combined, these three resorts have over 500 rooms and approximately 160 staff. The deliverables included in our retained risk management services with Outrigger Resorts include:

  • Health and safety management plans.
  • Occupational health and safety risk assessments.
  • Development of policies, procedures, checklists, forms and best practice guidelines.
  • Management training.
  • 24 hour consultation.
  • Internal audits.
  • Incident management.
  • Management reviews.

DWS provide the full range of risk services to Outrigger Resorts that results in a single entity that approaches health and safety management in a proactive manner. Our 24 hour support offers immediate advice when incidents occur and reduces the probability of future litigation having an immediate course of action to follow.

‘DWS have worked with Outrigger Resorts for a number of years and during that time have been involved in a range of initiatives and incidents at our properties that have contributed to an overall better and safer environment for our staff and guests.’ – Grant James, Regional Manager Queensland, Outrigger Resorts.


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